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NRO Superheroes

May 25, 2026

From his first day with NRO, Vener Maldonado demonstrated our Thrift Store vision and values through both his work ethic and the genuine care he shows guests. Since being hired in January 2024 as a Sales Associate, Vener’s dedication stood out, leading to his promotion to Shift Supervisor after just two months. He’s also helped with production at the Distribution and Recycling Centre.  

Whether supporting guests on the sales floor or working behind the scenes, Vener believes that small actions can make a meaningful difference. 

“Working at The Salvation Army Thrift Store, I have consistently demonstrated the values of the organization through both my work ethic and my interactions with guests,” Vener says. “I take extra time to assist guests, and I often go beyond my assigned tasks to ensure they feel welcomed and supported.” 

Originally from the Philippines, Vener came to Canada with his wife and is part of the team at the newly opened Sidney, BC, Thrift Store. Later this year, he will move to the Quadra location in Victoria. No matter where he works, Vener brings the same commitment to guests through care, respect and teamwork, values passed down to him from his parents. 

“They taught me that in everything you do, you have to do it right,” Vener says. “I make it a priority to help organize and maintain the sales floor, creating a more positive and accessible shopping environment for everyone.” 

This attention to detail and willingness to help wherever he is needed has made Vener a trusted and dependable team member. Known for his humility, he gives credit to his co-workers and strives to do his best every day.  

That consistent care does not go unnoticed. For store manager Hannah Brett, his impact goes far beyond daily tasks.  

Vener is a truly exceptional person whose kindness and dedication are felt by everyone around him,” Hannah shares. “He brings a natural warmth, compassion, and respect to every interaction, creating a space where guests feel genuinely cared for.” 

Vener embodies what it means to serve others with heart. His commitment to donors, guests, and co-workers alike reflects the very best of who we are as a Thrift Store community. 

Vener smiling in the Sidney Salvation Army Thrift Store

“Working at The Salvation Army Thrift Store, I have consistently demonstrated the values of the organization through both my work ethic and my interactions with guests. I take extra time to assist guests, and I often go beyond my assigned tasks to ensure they feel welcomed and supported.”

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