Shift Supervisor

As a Shift Supervisor you are to reduce losses and maximize sales and profitability by maintaining high standards in sales, merchandising, marketing, displays, promotions, customer service and public relations. 

Job Duties

• Coordinate the activities of the store during assigned shift on behalf of management

• Provides excellent service to guests, fulfills various sales and production roles within the store and assists the manager by directing tasks as assigned

• Responsible for opening/closing and daily reporting during these periods

• In addition, the Supervisor authorizes payments and return merchandise, resolves problems and guest complaints as they arise, and assists in training and monitoring new staff

Shift Supervisor Skills and Qualifications

• Two to five years’ experience with cash procedures, pricing and sorting procedures, and product display and promotion guidelines

• Minimum Grade 10 or equivalent

• Excellent written and oral English (French where required)

• Demonstrated trustworthiness and responsibility

• Comfortable with Microsoft Office Suite, email, cell phones, etc.

• Eye for detail

• Dependability

• Approachable with good interaction/people skills

• Demonstrated trustworthiness and responsibility

• Comfortable with Microsoft Office Suite, email, cell phones, etc.

We Provide:
A passionate fast paced community environment where you will be immersed in our operations and service.  You will experience firsthand the impact of our work in our communities.

Competitive compensation including:

• Staff discounts

• Group benefits

• Employer paid RRSPs

• Vacation (3 weeks/ 6%)

• Paid sick time

• The opportunity to learn new skills, job advancement, recognition programs and in-store sales incentives 

You Can Expect:
To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals.  We are operational 7 days a week and schedule our employees based on operational needs – days, evenings and weekends (Please Note: Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).

As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO. 

Click here for job application form.

Salvation Army Thrift Store – National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada’s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship.  By working with us, you help support The Salvation Army’s programs, services and emergency relief efforts by recycling and selling donated goods.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.