Diversity and Inclusion

Our Commitment to Equity, Diversity, Justice, and Inclusion

The Salvation Army Thrift Store is committed to creating a safe and welcoming environment where our shared communities—from our employees and volunteers to our guests and donors—feel a strong sense of belonging. As part of that journey, we are proud to be an official Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI).

Our goal is to be a preferred place for all, regardless of ethnicity, gender, sexual orientation, or ability, and to be an ally for social change and representation within our shared communities across Canada.

We are committed to embodying the values and actions of Equity, Diversity, Justice, and Inclusion (EDJI) in everything we do.

CCDI logo

Our Journey

We are excited to be working alongside the experts at CCDI to listen, learn, and gain a deeper understanding of our team’s diversity and sense of inclusion. We recognize the importance of EDJI for all individuals and want our shared communities to feel comfortable and confident being their whole and authentic selves.

“Making a positive impact in our communities is at the heart of our mission at The Salvation Army Thrift Store. This will continue to lead us through our journey towards truly living the values of EDJI in everything we do alongside our employees, volunteers, guests, donors, and partners.

We are building our strategy to embody these values into who we are as an organization, and we look forward to sharing our progress along the way as we build stronger communities together.”

Ted Troughton – Managing Director, The Salvation Army Thrift Store National Recycling Operations

If you have any questions or feedback, we welcome you to reach out to NRO.Diversity.Inclusion@salvationarmy.ca

Our Non-Discrimination Policy

The Salvation Army Thrift Store, National Recycling Operations is committed to uplifting and supporting all members of our communities, regardless of race, gender, ethnicity, sexual orientation, or gender identity. We stand firmly against discrimination of any kind and are committed to providing an equal and safe space for all, believing that it is our differences that make us who we are, stronger together.

We are committed to helping individuals and families in need in our shared communities across the country. Through our stores, we serve a range of Guests, Donors, and communities as diverse as Canada itself, often providing support to the most vulnerable members of our society.

By virtue of The Salvation Army’s size and national presence, we are one of the largest non-governmental providers of social services to members of the LGBTQ2+ community in Canada, and have a policy in place to ensure our emergency shelters are inclusive to members of the trans-community. Through a range of services, including social services, housing, and emergency relief, The Salvation Army invests in the future of marginalized and often overlooked Canadians.

Anyone who comes to The Salvation Army will receive assistance based solely on their need and our capacity to help, without discrimination. To learn more, visit https://salvationarmy.ca/why-us/accountability/nondiscrimination/.