Are you looking for a new opportunity to build a career while having a positive impact in your community? If so, the next journey in your career starts with us.

The Salvation Army Thrift Store, National Recycling Operations, is a division of The Salvation Army – the largest non-governmental provider of social services in Canada. We help generate funds to support local programs and services like food banks and homeless shelters while contributing to environmental sustainability through retail and recycling.

Looking for even more reasons to join us? We offer a competitive compensation package:
• Paid sick time
• Vacation starting at 6% (3 weeks)
• Employer-paid RRSP contributions with additional voluntary matching opportunities
• 30% employee discount to save even more at our Thrift Stores
• The opportunity to learn new skills, job advancement, and recognition programs
• Health, Dental, EFAP, and LTD benefit opportunities for full-time employees

Reporting to National Director of Business Development and Sustainability, the Donation & Logistics Assistant facilitates communication, coordination, and for the distribution of goods, corporate gift-in kind donations and municipal donor partnership donations between the Distribution and Recycling, Business Development and Sustainability teams internally. As the Donation & Logistics Assistant your focus is the provision of high quality, effective, and efficient customer service and reporting duties.

Job Duties

Written and Verbal Communication

• Ensure that donors are engaged in a professional and timely manner, including via telephone, email, and video

• Follow up donor leads to ensure that required internal stakeholders have engaged with donors

• Communicate with internal and external stakeholders

• Ensure that donors are recognized upon donation completion

• Maintain ongoing relationships with donors and re-engage with past donors to solicit for additional donations

• Coordinate with Distribution managers to prepare invoices for charity and other partners.

Administrative

•  Ensure up to date and timely entry into databases including, but not limited to, all donations for quarterly donation and drive reports, national drive and events calendar, individual donor tracking files

•  Ensure up to date and timely entry into databases including, but not limited to DRC national sales, purchases, and trailer tracking reports

•  Coordinate tracking of DRC-assigned property including vehicle cards and cell phones

•  Issue bills of lading for inter-district shipments and track shipments in process and confirm delivery

•  Consolidate GPS truck monitoring reports.

•  Support the processing of tax receipts by ensuring that required information is provided for receipts to be generated in a timely and accurate fashion

•  Process billing from charity partners

•  Assist with issuing pro-formas to determine sales forecasts for the DRCs

Financial Administration

•  Support the processing of tax receipts by ensuring that required information is provided for receipts to be generated in a timely and accurate fashion

•  Process billing from charity partners

•  Assist with issuing pro-formas to determine sales forecasts for the DRCs

•  Process payments from shipments from the DRCs

•  Participate in required audits

Skills and Qualifications

•  Completion of post-secondary/college certificate program

•  Minimum 2 years in a customer service and/or administrative setting.

•  Exceptional abilities with the MS Office suite, including Word, Excel, and Outlook.

•  Attention to detail, problem solving and analytical skills.

•  Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

•  Strong sense of urgency, able to manage competing projects and assess priorities effectively.

•  Experience with using MS Teams and PowerPoint would be an asset.

•  French considered an asset.

We provide

• A passionate fast-paced retail environment where you will be immersed in our operations and service;

• Firsthand experience of the impact of our work in our communities;

You can expect

• To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals;

• We are operational 7 days a week and schedule our employees based on operational needs; days, evenings and weekends (Please Note: Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).

As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO.

Resumes can be submitted via email to neesha.talwar@salvationarmy.ca by Thursday, February 10th, 2022. In the email subject line please identify the location and position being applied for.

We thank all applicants for their interest. Those selected for an interview will be contacted.

Salvation Army Thrift Store – National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada’s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship.  By working with us, you help support The Salvation Army’s programs, services and emergency relief efforts by recycling and selling donated goods.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.