Contact Us

Ottawa District Field Office, Distribution and Recycling Centre
Address: 1280 Leeds Avenue Unit 6 | Ottawa, ON, K1B 3W3
Phone: 613.247.1435

Guest Services:
For queries or if you want to share a concern or compliment, contact Guest Services Department at:
Phone: 1.855.98.GUEST (1.855.984.8378), or Email: 

Donation pick-up service:
To arrange a donation pick-up, please call our toll-free donation line at 1.613.247.1435 ext. 228.
Please click here for more information on ways to give.

Media Requests:
Contact the Brand Integrity and Communications Department at:
Phone: 905.825.9208 ext. 200, or Email:

When you call or email, please

  • Identify your topic of interest, contact information and deadline.
  • Ensure our spokespeople are adequately prepared, you may be asked to provide questions in advance.
  • A member of the Brand Integrity and Communications Department will respond in a timely manner.

Journalism students:

We are pleased to help journalism students with school projects and ask that requests are sent by e-mail to Please be sure to include your contact information, your deadline and your proposed questions.

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